Coverage period: The workmanship warranty covers issues arising from mistakes, errors, or substandard craftsmanship for a period of 5 years from the date of completion.

 

Warranty details 

 

• Workmanship warranty covers any repairs, replacements or corrections due to defective construction.

• 14er Exteriors must be given the initial opportunity to address any  repairs, replacements, or corrections due to defective construction at no cost to  the owner within a reasonable timeframe.

• Normal wear and tear are not covered.

• Damages caused by improper maintenance are not covered. 

• Construction work that has been exposed to accidents, misuse, or abuse are not covered.

• Construction work that has been modified, altered, defaced, or subjected to repairs made and/or attempted by individuals other than 14er Exteriors are not covered.

 

Claim Process

• Notification: Homeowners must notify 14er Exteriors LLC promptly upon discovery of any defects covered by this warranty. You may do this by contacting your consultant, main office, or submitting a ticket on our website via the warranty tab. Online submission is preferred

• Inspection: A representative from 14er Exteriors LLC will inspect the report issue to verify eligibility under the warranty.

  • For emergencies: Within 24 hours of notification

  • For non-emergencies: Within 3-5 Business days of notification

• Resolution: Upon verification, repairs or replacements will be scheduled at a mutually agreed-upon time. 

  • For emergencies: Temporary repairs may be performed during inspection to mitigate damages.

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Transferability

This workmanship warranty is transferable to subsequent owners of the property and is subject to the following conditions

• Notification Requirement

• Transfer fee $100

  • To complete administrative paperwork and perform a full inspection. 

• New homeowner acceptance of terms and conditions

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Procedure for Transfer

To initiate the transfer of the workmanship warrant, please contact us so we can gather the necessary details and schedule a full inspection. Upon receipt of the transfer request and fee, 14er Exteriors will process the warranty and transfer and notify both parties once the transfer is complete. 

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Important Note

Failure to comply with the transfer procedures outlined above may result in the warranty becoming null and void for subsequent owners.

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Extended Warranty

Some products may qualify for extended warranty coverage and will be presented at point of sale if available for purchase.

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Terms and Conditions

• Compliance: Property owners must comply with all terms and conditions outlined in the warranty for claims to be valid.

• Voidance: Warranty will be voided if a remaining balance is on the account.